Data Protection Policy

Data Protection Policy

Vine Consultant Services Ltd (herein known as Vine), are committed to keeping your information private. To comply to Data Protection laws, we have to manage ‘your information’ (we mean any information about you that you or third parties provide) fairly, lawfully and transparently. This means you need to know how we will handle your information. You have the right to decide whether you want to give it to us in order that we may provide the product or service that you require.
Type of Information we can collect
Full Name
Telephone Number
Company Name
Company Postal Address
Job Title
Company Email Address
We do not collect any special categories of personal data as defined under the GDPR. Our services are not aimed at children.
How we collect your personal data
We collect personal data in the following ways:
When you provide your contact details to us when requesting information about our services, either via telephone, email or face-to-face.
When you complete a ‘contact us’ form on the website.
Via public sources (company websites, search engines, etc.)
Why we collect your personal data?
We may use your personal information for the following purposes:
To supply a quotation, service and to administrate that service. Details are also held for invoicing of services provided.
To request a service from your business
To maintain records of current and past clients and suppliers
To request feedback on our services
How the Personal Data is Used
Vine will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Vine is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Reasons why the Personal data is shared
We may pass your personal data on to third-party service providers contracted to Vine in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Vine procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
Requesting access by the user to his personal data which is stored
Vine accepts the following forms of ID when information on your personal data is requested:
Driving licence
Changes to our Privacy notice
We update/review our privacy notice regularly. This privacy notice was last updated on October 2019
In the event that you wish to make a complaint about how your personal data is being processed by Vine or how your complaint has been handled, you have the right to lodge a complaint directly with the Information Commissioner’s Office and Vine data protection representative, Simon Jennings at:

These terms and conditions (the “Website Terms”) apply to the use and access to the website under the domain and its entire content (the “Website”).This Website is operated by Vine (the “Company”).

“You” or “Your” means any end user accessing the Website. “We” or “Us”, “Our” means the Company.

Your access and/or use of the Website or any of its part, including the use of any software and any content posted in the Website is subject to these Website Terms. The Website Terms are a legally binding agreement between You and the Company and it is important that You take the time to read them.

By accessing and using the Website, You acknowledge that You are bound by these Website Terms. If You do not wish to be bound by these Website Terms, You should not access or use the Website.

Vine may modify the Website Terms in its absolute discretion from time to time without individual notice to You. You will be deemed to have accepted any modifications if You continue to use the Website after the updated Website Terms have been posted. You should check the Website Terms regularly for changes.

You may not use the services if You: (i) are not of sufficient age to form a binding contract with the Company or (ii) You have been barred or legally prohibited from receiving or using the Company services under the laws of the country in which You are domiciled and/or from which You access or use Our services.


The Website and the materials published on it (the “Company Content”), such as text, graphics, logos, buttons, icons, images, audio clips, digital downloads, data compilations, database and software are owned by, or licensed to the Company.

Any intellectual property rights in the Company Content are the sole and exclusive property of Company or its licensors. The Company reserves any rights not expressly granted in this Website Terms.

You may view the Website on Your computer screen and print its contents on Your printer for Your personal and non-commercial use only. For the avoidance of doubt, anything printed will form part of the Company Content.

Without Company’s written consent, You may not use, upload, transfer, copy, reproduce, broadcast, distribute, display, sell, licence or exploit for any purpose any part of the Company Content or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing its content. This includes electronic downloading.

For the avoidance of doubt, You may not use “meta tags” or any other hidden text utilising the Company’s names or trademarks without Our express prior written consent.

If You print off, copy or download any part of Our Website in breach of these terms of use, Your right to use Our Website will cease immediately and You must, at Our option, return or destroy any copies of the materials You have made.

You are responsible for compliance with all laws of the relevant jurisdiction, in viewing or using the Company Content.


Wherever You are asked to provide information in connection with the Website, You agree to provide true, accurate, current and complete details. You are not obliged to provide Company with any optional information requested.

You agree not to:

1. Damage, interfere with or disrupt access to the Website or do anything which might impair its functionality;

2.Use the Website in any way to send unsolicited (commercial or otherwise) e-mail (“Spam”) or any material for marketing or publicity purposes, or any similar abuse of either;

3. Publish, post, distribute, disseminate or otherwise transmit: (i) defamatory, offensive, infringing, obscene, indecent or pornographic (including child pornography) content, or (ii) any content inciting racial or religious hatred or (iii) other unlawful or objectionable material or information;

4. Make available or distribute by any means any material or files that contain any viruses, bugs, corrupt data, “Trojan horses”, “worms”, or any other harmful software;

5. Falsify the true ownership of software or other material or information contained in a file made available via the Website;

6. Obtain or attempt to obtain unauthorised access, through whatever means, to the Website.

7. Distribute, alter or modify any part or parts of the Website or the services in any medium without Company and/or the relevant third parties’ written permission even if the content is free.

8. Not to (or attempt to) disable, interfere, circumvent, any software or security measure in relation to the Website and Our software that: (i) prevents or restricts the copying or use of the Company Content or third parties’ content (ii) limits the uses of the Website or the access to some Company Content or third parties’ content.

9. For any other permitted use You shall not modify in any way nor delete, without limitation, any logos, brands, trademarks or signs, including the Company name.

10. Not to collect personal data in any way from the Website or any of its services.


You undertake to the Company that You will not use the Website for any purpose or in any way that is prohibited by these Website Terms or is otherwise unlawful.

You agree to indemnify the Company, its officers, employees, and licensors in respect of any loss that it or they may suffer as a result, directly or indirectly, of any breach by You of this undertaking.


You acknowledge and agree that Your use the Website is entirely at Your own risk.

In preparing this Website, the Company has endeavoured to make the Company Content current, correct and clearly expressed. However, the Company cannot guarantee that the Company Content will be accurate, complete or current at all times, including in respect of any services described, and accepts no liability for any reliance placed by any person on the information to the maximum extent permitted by law. The Company makes no representations or warranties of any kind about the suitability, reliability, and accuracy of the Content.

The Website may contain advertisements and/or link to other sites and resources. The Company is not responsible for and does not endorse the content of such materials, and does not accept any responsibility for any errors or inaccuracies in such materials.

To the maximum extent permitted by law, the Company shall not be liable for: (i) any damages whatever, including but without limitation to, damages for loss of use, data or profits, arising out of the use or performance of the Website, the provision of or failure to provide services, or for any information obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, or otherwise, without limitation, (ii) the deletion, failure to store or corruption of, any content uploaded or downloaded from the Website or other data maintained or transmitted from the Website (iii) Your failure to provide accurate information to the Company (iv) any temporary cessation or change in the Website (v) any reliance placed by You on the accuracy, or completeness of any advertising or on any Company Content or third parties’ content or on any transaction between You and any advertiser or owner of any other content.

These limitations shall apply even if the Company has been advised or should have been aware of the possibilities of such losses.

If You are dissatisfied with any portion of this Website, or with any of these Website Terms, Your sole remedy, except as specifically provided in these Website Terms, is to stop using the Website.

Notwithstanding anything in these Website Terms the Company does not disclaim liability for death or personal injury caused by its own negligence.


The Company reserves the right at any time to modify or discontinue, temporarily or permanently, Your access to or use of the Website with or without notice.


Additional terms and conditions may apply to purchases of certain services and to specific features of the Company Website.

Company may operate any changes to any services, prices and products offered on the Website at any time without prior notice.


While certain precautions have been taken to detect computer viruses and ensure security, the Company cannot guarantee that the Website is virus-free and secure.

The Company shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. The Company does not give any warranties as to the compatibility of the Website with Your computer systems, software and/or hardware.


This Website may contain links to Websites operated by parties other than the Company (“Third Party Websites”). These links are provided for Your convenience. When You activate one of them, You will leave the Website. The Company has no control over, and will accept no responsibility or liability in respect of, any website that is not under its control.

The inclusion of links to Third Party Websites does not imply any endorsement of the material on them or any association with their operators.

You will not arrange for any Third Party Website to be connected to any part of the Website by way of hyperlink or otherwise without the Company’s written consent.


The Company may restrict Your access to the Website, refuse to correspond with You, and/or remove Your details from the relevant database without prejudice to any other accrued rights, without prior notice to You where:

1. There is a regulatory or statutory change limiting the ability to provide access to the Website;

2. There is any event beyond the reasonable control of the Company preventing the Company from providing access to the Website (for example, and without limitation, technical difficulties, capacity problems and communications failures); or

3. The Company considers in its sole discretion that You are abusing the Website or You are otherwise acting in breach of these Website Terms.


The Company reserves the right to monitor and track Your visits to the Website.


We can be contacted via our contact us form on the website.


Unless otherwise specified, the Website is directed solely at those who access this Website from the United Kingdom. Those who choose to access the Website from locations outside of the UK are responsible for compliance with local laws if and to the extent local laws are applicable.

A failure or delay by the Company in enforcing compliance with these Website Terms shall not be a waiver of that or any other provision of these Website Terms.

These Website Terms do not confer any rights on any person or party pursuant to the Contracts (Rights of Third Parties) Act 1999.

If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

These Website Terms constitute the entire agreement between You and the Company as to Your use of the Website and shall supersede any prior agreement or representation in respect thereof.

The express provisions of the Website Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

Any and all notices to be given by either one of us to the other pursuant to or in connection with these Website Terms shall be deemed sufficiently given when forwarded by e-mail or facsimile transmission in each case addressed to You at the e-mail address or facsimile number You have given Us or the e-mail address or facsimile number displayed on the Website.